Refund policy

Returns

We offer returns and refunds for unused products within 30 days after delivery. Please contact info@gillygro.com before returning an item. Return shipping is paid by the customer unless a mistake was made on our end.

Product warranty

Our product warranty is one year. For FlexPack warranty registration, scan the product card included in the packaging. Damaged or faulty items are eligible for a free replacement with priority shipping. Contact info@gillygro.com for assistance.